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Refund policy

Launch draft — the site owner must approve this wording before live payments are enabled.

Case-by-case review

Refund requests are reviewed case by case and must be requested within 14 days of purchase. Duplicate charges and unresolved material delivery failures are normally eligible.

A change of mind after a successful download is not eligible. Approved refunds revoke download and recovery access. Any rights required by law still apply.

Operator

Dr. Andrew Kamphuis Medicine Professional Corporation, 30 Blue Oak St, Kitchener, Ontario N2R 0K3, Canada.

Support: kamphuis.md@gmail.com